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Return Policy

Customer service can be reached Monday through Friday 8am EST to 4:30 pm EST for any issues that may arise.  You can reach a customer service representative at 1-844-714-1956

What to Return

Customer satisfaction is our number one priority.  We strive to provide 100% satisfaction on each and every order.  If at all during the first 60 days of purchase you decide that you do not want to keep your product, we will accept a return on all unopened items.   Refunds will be 100% less the cost of shipping.

If your item arrived damaged, leaking, or defective we will replace or refund the entire amount of your order.

Due to the nature of the products which Upscale Bitch sells, we cannot accept returns on any items which have been open and/or used.  This policy is in place to protect our employees and anybody else handling the packages.

How to Return an item

We understand that returns happen and we want to make this as easy as possible on you, the consumer.

To reach a customer service representative, you can fill out your request on the Contact Us page or over the telephone at 1-844-714-1956

All returns should be mailed to:

Upscale Bitch returns
111 woodlyn Ave

Willow Grove Pa. 19090

Refunds and Returns

Please allow up to 3 weeks for us to receive and process your refund/return.   If at any time you would like a update on your order, return, or refund, please contact a customer service representative at 1-844-714-1956


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